Case Study: DRESSER Natural Gas Solutions achieves rapid, no-code workflow deployment and efficiency gains with FlowForma Process Automation

Replacing legacy document processes with FlowForma Process Automation increased effi ciency and helped an established company feel like a start-up

DRESSER Natural Gas Solutions, a Houston-based provider of measurement, piping and instrumentation for natural gas distribution and transmission, needed to rapidly replace legacy, heavily coded document processes after a corporate restructure. With just a 4–6 month window to rebuild critical engineering workflows on Microsoft Office 365, the company selected FlowForma and its FlowForma Process Automation tool to enable a fast, low-code/no-code way to replicate and improve approval-driven document processes.

FlowForma was installed in 30 minutes and fully integrated with Office 365/SharePoint; DRESSER built its first workflow in 30 days and subsequent flows in about two days. The no-code platform let non-technical users create and change processes, speeding approvals and reducing manual work — within 18 months FlowForma helped save 403 hours on Permit to Dig, 150 hours on Survey Requests and 600 hours on PO Requests, and cut the Document Controller’s manual logging time by 15%. The result was faster deployment, widespread adoption and a cultural shift toward continuous workflow improvement.

DRESSER Natural Gas Solutions

Imelda Bettinger

SharePoint Developer