Case Study: Insurance broker Aon achieves rapid process automation and stronger compliance with FlowForma Process Automation

Insurance giant Aon uses FlowForma Process Automation to meet regulatory requirements, improve business process efficiency and advance digital transformation strategy

Aon, one of the world’s largest insurance brokers with five Irish sites and around 700 staff, faced fragmented, paper- and spreadsheet-driven processes that hindered compliance and digital transformation. Seeking a single, auditable repository and easy-to-customize workflows, Aon turned to FlowForma and its FlowForma Process Automation offering to replace clunky SharePoint routines and standardize processes across business units.

Using FlowForma Process Automation, Aon’s Product Manager built nearly 30 automated workflows—many created in under a day—covering HR onboarding/offboarding, GDPR requests, insurance vetting and more. FlowForma’s no-code tools accelerated projects from months to days, centralized data for audits and compliance, and transformed tasks like contractor vetting from days to moments; FlowForma customers typically go live within four weeks and see ROI within six weeks.

Aon

Robbie Molloy

Product Manager