Case Study: Utah Department of Health and Human Services accelerates contract approvals with FlowForma Process Automation

How Utah DHHS Accelerated Contract Approvals and Simplified Compliance

The Utah Department of Health and Human Services faced challenges with its outdated, manual contract approval process, which was heavily reliant on deprecated Microsoft InfoPath. The public body needed a cost-effective solution to automate its complex, cross-departmental workflows and overcome internal resistance to new technology. They partnered with vendor FlowForma and implemented its Process Automation platform.

FlowForma provided an all-in-one, no-code solution that empowered non-developers to build and manage processes. The implementation drastically reduced contract approval times from months to between one and five days and led to a 87% improvement in contract management. The solution also streamlined compliance, resulting in zero queries at the organization's last audit. FlowForma's platform has been so successful that the department plans to expand its use to automate the remaining 70% of its processes.

Utah Department of Health and Human Services