Case Study: CVB JV Tideway East saves 700 hours a year with FlowForma Process Automation

How CVB JV Tideway East Saved 700 Hours a Year on London's Super Sewer With Two Flows

CVB JV Tideway East, a joint venture of Costain, VINCI Construction Grands Projets and Bachy Soletanche, faced significant process challenges on the £605m east section of the Thames Tideway Tunnel project. An over-dependence on paper forms, a widely distributed workforce across six sites, and difficulties with compliance and visibility were all compounded by the complexity of the build and the COVID-19 pandemic. To address this, they turned to FlowForma and its FlowForma Process Automation tool.

FlowForma implemented a no-code process automation solution built on SharePoint, which allowed non-technical staff to quickly build digital workflows. The first two processes automated were New Project Starter/Leaver Forms and Daily Site Diaries, which offered offline functionality crucial for working in a tunnel with no signal. The solution saved 700 hours on repetitive tasks in a single year, sped up processes, reduced paperwork, improved governance, and provided better data visibility through Power BI dashboards for continual improvement.

CVB JV Tideway East