Case Study: Barts and King’s Hospitals streamline staff self-assessments with FlowForma and Think Associates

How Barts and King's Hospitals Streamlined Staff Self-Assessment with FlowForma

Think Associates, a FlowForma partner, worked with two major London hospital trusts, Barts and King's, which each have over 10,000 users. The hospitals faced significant administrative challenges in conducting performance appraisals due to new NHS directives. Their legacy systems were costly due to per-user license fees and were not streamlined for easy self-assessment, creating a complex and prohibitive process for a large workforce.

FlowForma, through its partner Think Associates, implemented the FlowForma Process Automation tool on the hospitals' existing SharePoint platform. This solution provided a streamlined, online self-assessment system that was easy to use and could be instantly modified without complex specifications. The results included rapid implementation, the elimination of prohibitive per-user fees, and a vastly simplified process for both users and HR personnel. Following this success, the client commissioned a second workflow for talent development.

Think Associates