Case Study: College of Paramedics of Nova Scotia achieves streamlined regulatory processes and faster licensing with FlowForma

FlowForma helps streamline the execution of regulatory responsibilities for a Canadian Healthcare Regulatory College that had been struggling with a legacy database system

The College of Paramedics of Nova Scotia faced a crippling legacy registrant database that was inflexible, costly, slow to change and left the organization feeling like it didn’t own its data. After a six‑month review they implemented a cloud Register Management System from Pontem Innovations with FlowForma as the forms‑building and process automation component to modernize registration, membership renewal and continuing competency processes.

FlowForma’s native cloud forms and process automation, hosted in Microsoft Azure and integrated with SharePoint and Power BI, gave the College instant control over workflows, reporting and data ownership. The new solution reduced manual effort dramatically (403, 150 and 600 hours saved on key forms within the first 18 months), cut turnaround from months to days (avoiding the prior $3–5k, 2–3 month fixes), enabled a pandemic licensing application in about 1.5 weeks, and improved reporting and regulatory responsiveness — all delivered using FlowForma.

College of Paramedics of Nova Scotia

Karl Kowalczyk

Executive Director/Registrar, College of Paramedics