Case Study: Global Pharmaceutical Company achieves 60% artwork efficiency improvement with FlowForma Process Automation

FlowForma enabled our Pharmaceutical client to streamline their artwork process, delivering numerous benefi ts back to the business

Global Pharmaceutical Company, a global healthcare manufacturer with 18 facilities across six continents, struggled with recurring artwork errors, tight regulatory timeframes, poor process visibility and no traceability—relying on phone calls and emails across up to ten people in multiple countries. To stabilize and control this complex, highly regulated process they engaged FlowForma and adopted FlowForma Process Automation alongside their SharePoint deployment.

FlowForma implemented no-code, forms-driven workflows for artwork mock-ups and change requests, centralizing approvals, automating handoffs and providing a full audit trail. The FlowForma solution eliminated emails and calls, delivered end-to-end visibility, sped up clearance and release, and produced an efficiency improvement of roughly 50–60% (up to 60%), with 100+ workflows running concurrently; the company is now extending FlowForma into supply chain and bill-of-materials management.