Case Study: Iconic European Healthcare Institution achieves reduced paperwork and faster clinician workflows with FlowForma Process Automation

Curing Process Pain Points in Healthcare

Iconic European Healthcare Institution is a large, state-funded hospital with nearly 1,000 beds and thousands of staff across 50+ specialties that struggled with excessive paper-based processes, costly legacy systems, inefficient use of clinician time, and low IT project buy-in. To digitalize frontline workflows and reduce paperwork without expensive system replacements, the hospital engaged FlowForma and its FlowForma Process Automation solution.

FlowForma deployed its no-code Process Automation on the hospital’s Microsoft SharePoint platform to span multiple IT systems and enable clinicians and administrators to create and use e-Forms. The rollout covered forms across 14 systems (including ~20 HR forms); Waiting List entries now take around 30 seconds and Theatre Notes about two minutes, with pre-populated patient data and PDFs stored against records—delivering significant time savings, reduced paperwork, stronger clinician buy-in and measurable efficiency gains through FlowForma.