Case Study: Coinford halves process administration time and saves site managers 20% of hours with FlowForma Process Automation

A UK building firm unlocks new efficiencies by using FlowForma Process Automation to digitalize a wide range of construction site processes

Coinford, a UK construction firm with about 1,020 staff across 30 sites, faced a persistent disconnect between site activity and back-office processes: excessive paperwork, missing documents for audits, and slow, email-driven workflows. To standardize and digitalize processes at source while leveraging their move to Microsoft 365/SharePoint, Coinford selected FlowForma and its FlowForma Process Automation tool to bridge the gap.

Using FlowForma Process Automation (after a three-day training), Coinford digitized 25 processes including health & safety inspections, QA checks and defect management, enabling tablet-based photo capture, automated notifications and SharePoint file logging. The FlowForma deployment cut project administrator time by 50%, saved site managers up to two hours a day (around 20%), improved reporting and regulatory auditability, and set the stage for further savings (a Surplus Materials workflow could save hundreds of thousands of pounds).

Coinford

Shaun O'Donnell

IT Director