Case Study: Hank's Plumbing achieves streamlined work order management and 25% revenue growth with Flowfinity Wireless Inc.

Hank's Plumbing Optimizes Work Order Management with Flowfinity

Hank's Plumbing, a growing SMB serving commercial and residential plumbing, HVAC and gas-fitting customers, faced slow, paper-based work order, dispatch, invoicing and inventory processes that hindered productivity and growth. To modernize operations they selected the Flowfinity platform from Flowfinity Wireless Inc. to put work orders and building information on technicians' smartphones.

Flowfinity Wireless Inc. delivered a customizable mobile solution for dispatch, invoicing, job costing and parts tracking, automating PDF invoices, batch dispatch and inventory visibility. The result: about 19 hours saved per week across the team, more calls completed daily, faster customer response times (as quick as two hours), and a 25% increase in revenue.

Hank's Plumbing

Michael Edworthy

Operations Manager