Case Study: Cinematronix achieves faster billing and higher field productivity with Flowfinity Wireless Inc.

Cinema Technology Service Provider Streamlines Work Order Management

Cinematronix, the largest provider of technical services and equipment for commercial cinemas in Canada (servicing over 2,000 screens), faced delays, inconsistent job reporting and high administrative overhead from a paper-and-spreadsheet work order system as the business grew. To modernize dispatch and field reporting, Cinematronix selected Flowfinity Wireless Inc. to deliver a customizable mobile Field Service Management solution for time-and-materials reporting, real‑time activity tracking and integration with existing payroll and billing systems.

Flowfinity Wireless Inc. implemented a mobile Flowfinity application for central dispatch, on‑site technician reporting, automated email notifications and integration with the company’s Microsoft Access/SQL backend. The solution eliminated most paperwork, accelerated billing and reduced errors, increasing field productivity, customer service and margins — contributing to roughly 50% company growth over two years while accelerating revenue collection and lowering administrative costs.

Cinematronix

Kevin Eagle

Principal