Case Study: T-Systems advances content workflow automation with Flowable

T-Systems unlocks faster workflow automation with Flowable

T-Systems, the provider of the ImageMaster enterprise content management (ECM) platform, faced a significant challenge when the business process management (BPM) engine powering its workflow automation approached end-of-life. This threatened the platform's functionality, long-term reliability, and ability to deliver value to its customers. To ensure business continuity and future growth, T-Systems needed a next-generation BPM solution that was both powerful and easily integrated.

By partnering with Flowable, T-Systems embedded a new, standards-based BPM engine into ImageMaster. The solution from Flowable enabled a smooth technical migration, provided enterprise-grade performance, and introduced advanced capabilities like CMMN case management. A key result is the empowerment of T-Systems' customers, who can now use Flowable's low-code approach to implement new workflows themselves, reducing implementation costs and increasing accessibility for non-technical teams. This partnership has bolstered ImageMaster's competitiveness and laid a future-proof foundation for innovation.

T-Systems