Case Study: Zürcher Kantonalbank reduces real estate request processing time with Flowable Work

Optimizing Real Estate Management Processes Reducing requests processing time from 2 weeks to 2 hours

Zürcher Kantonalbank (ZKB), the largest cantonal bank in Switzerland, faced a challenge in optimizing its real estate management processes. Their existing system for project and loan requests was slow and lacked transparency. To address this, ZKB selected Flowable and its Flowable Work platform to build a cohesive new workflow that would unify information and significantly improve processing times.

By implementing Flowable Work’s model-driven platform, ZKB automated the entire request process from submission to approval. The solution’s open architecture ensured easy integration, and its built-in capabilities for task assignment and communication centralized all information. This resulted in a dramatic reduction in request processing time, from two weeks down to just two hours, while greatly enhancing transparency and operational efficiency for the bank.

Zürcher Kantonalbank

Fridolin Müller

Specialist Finance & Services Real Estate