Case Study: Kindred Credit Union achieves faster emergency loan processing with Flowable Work

Kindred builds loan automation within 5 days using Flowable Work

Kindred Credit Union, a member-owned financial cooperative, faced the challenge of quickly adapting its loan processing to meet the urgent financial needs of its business members at the onset of the COVID-19 pandemic. To address this, they utilized the Flowable Work business process management platform, which they had recently purchased for its low-code capabilities and robust form builder.

Using Flowable Work, Kindred built and implemented a fully automated workflow for emergency loans in just five days. The solution included a template generation functionality to automatically create and send member-specific loan agreements for e-signature, drastically reducing processing and turnaround times. This allowed Flowable to enable Kindred to provide critical financial support to its members faster than would have otherwise been possible, while also achieving significant internal cost savings and efficiencies.

Kindred Credit Union

Tim Miller Dyck

Developer and Data Analyst