Case Study: The Swiss Federal Roads Office streamlines special transport permits with Flowable Work

Digital process automation online collaboration platform for special transport permits

The Swiss Federal Roads Office (FEDRO) faced a challenge with its manual, paper-heavy process for issuing over 27,000 special transport permits annually. Their outdated system was error-prone and inefficient for both their staff and the applicants. They partnered with Flowable, and using the Flowable Work product, their implementation partner mimacom developed a digital collaboration platform to automate and streamline the entire application procedure.

The solution implemented by Flowable digitized the workflows, creating a user-friendly platform that stored applicant data for reuse and provided full transparency into the application status. This resulted in a highly successful launch, with over 6,000 applications processed without major issues in the first 10 days. The platform delivered a significant increase in efficiency for FEDRO, eliminated errors, and provided a convenient, entirely paperless process for all parties involved.

The Swiss Federal Roads Office

Marco Piscopo

Technical Project Manager