Case Study: Made In achieves 793% cross-border revenue growth with Flow Commerce

Made In boosts cross-border revenue 793% with Flow Commerce

Made In, an artisan cookware company founded in 2016, faced significant challenges with cross-border commerce shortly after launching. As a new business, they lacked the resources and experience to manage international sales effectively, leading to costly and slow fulfillment, inaccurate tax calculations that caused customer complaints, and hesitation about global expansion. They partnered with Flow Commerce to find a solution.

By implementing Flow's end-to-end global commerce solution, Made In overcame these obstacles. Flow provided accurate tax and duty calculations, localized currency and payment options, and streamlined global fulfillment and returns. This partnership enabled Made In to rapidly expand to over 69 countries. The results were substantial, including a 793% increase in cross-border revenue, a 185% increase in conversion rate, and a 742% increase in international transactions within two years of working with Flow.

Made In