Case Study: CSA Group achieves time savings, greater efficiency and improved work-life balance with Flosum

CSA Group Saves Time, Improves Employee Work-Life Balance

CSA Group, a global leader in safety, testing and inspection services that uses Salesforce to connect 2,000 employees and manage 35,000 clients, faced deployment pain points: profile problems with change sets, having to recreate change sets across QA-to-production phases, time-consuming field documentation, failed deployments, no rollback capability, and difficulty scheduling releases across time zones. To address this, CSA engaged Coastal Cloud and implemented Flosum’s application lifecycle management solution.

Flosum’s tool eliminated profile deployment issues, removed the need to recreate multiple change sets, and enabled consistent, faster org-to-org deployments, saving developer time and improving efficiency. Its scheduled deployment feature allowed global IT teams to automate releases (reducing late-night work) and improve work/life balance, and overall the Flosum implementation helped CSA save time, escalate efficiency and stabilize their release process.

CSA Group

Ilana Martin

CSA Group