Case Study: Citrix achieves streamlined profile management and 25% citizen‑development delivery with Flosum

Citrix - Customer Case Study

Citrix, a multinational software company with a very large Salesforce implementation and hundreds of developers, citizen developers, and admins, struggled with fragmented development workflows before adopting Flosum. Multiple developers frequently edited the same code, merges were manual and error-prone, Change Sets forced repeated package recreation, and management of 120+ profiles plus 100+ component updates per week was creating major productivity and compliance headaches.

Flosum enabled Citrix to streamline Salesforce development and profile management, delivering value within weeks by improving collaboration and allowing repeated use of a single package instead of recreating releases. As a result, citizen developers now deliver 25% of business requirements through Flosum, audit tracking is simplified, and profile changes performed in Flosum eliminated more than 1.25 full-time headcount worth of work — demonstrating clear time savings and measurable operational impact.

Citrix