Case Study: Periwinkle Flowers enhances customer service and targeted marketing with FloristWare

Periwinkle Flower boosts customer service and sends 1,647 delivery confirmations in 24 hours with FloristWare

Periwinkle Flowers, an upscale Toronto florist, sought a point-of-sale system to support its future growth and superior customer service goals. The owners were frustrated by the high-pressure sales tactics and lack of transparency from other vendors during their search. They turned to FloristWare for a solution.

FloristWare provided a system that empowered Periwinkle Flowers with robust client history tools and targeted marketing capabilities. This resulted in increased sales through personalized customer service, such as identifying forgotten recipients, and allowed for streamlined operations. The FloristWare solution gave the shop a distinct advantage in its highly competitive market.

Periwinkle Flower