Case Study: Mount Sinai Health System streamlines multi-center trial oversight with Florence Healthcare’s eBinders™

Mount Sinai Health System - Customer Case Study

Mount Sinai Health System (MSHS), an internationally recognized research and care network running over 900 active clinical studies, faced amplified regulatory challenges when its Department of Neurosurgery had to launch two multicenter trials (INVEST and 5‑ALA) without expanding staff—managing files, documents, audit trails, remote monitoring, and user access became a major burden. To address this, MSHS selected Florence Healthcare’s eBinders™ to move away from paper trial master files and streamline multi‑site trial oversight.

In Q4 2016 MSHS implemented Florence Healthcare’s eBinders™ to streamline study startup, improve regulatory documentation, and control monitor access. Over two years the platform was rapidly adopted, made last‑minute audits far easier via a comprehensive audit trail, helped avoid compliance risks from expiring documents through tasks, signature requests and eSignatures, improved training log documentation with annotation tools, and strengthened patient‑privacy protections with granular permission controls.

Mount Sinai Health System