Case Study: Leading Global Pharmaceutical Company achieves accelerated study timelines and saves over 3,000 administrative hours with Florence Healthcare's SiteLink

How a Global Pharma Leader Used Florence’s SiteLink to Accelerate Study Timelines and Save Over 3,000 Hours of Administrative Work

Leading Global Pharmaceutical Company faced critical delays in study startup and trial management caused by manual document workflows that slowed uploads, distribution, filing, and visibility into document status. To resolve these bottlenecks, the company partnered with Florence Healthcare and adopted the SiteLink platform (with the eISF) to automate document distribution and improve site readiness.

Florence Healthcare integrated SiteLink with the sponsor’s central repository, enabled pre-activation filing, and delivered real-time notifications and eBinder delivery to sites, eliminating manual uploads and administrative overhead. The automation is projected to save more than 3,000 hours annually, produced up to 40% faster startup document workflows (reducing signature cycles from ~4 weeks to hours at key sites), 75% of study staff reported accelerated timelines, and the solution has been deployed to over 2,300 sites with an average of less than 55 days to initial document upload.