Case Study: CHG Healthcare achieves 22-hour monthly reconciliation time savings with FloQast AutoRec

How Floqast Autorec Saved One Chg Healthcare Accounting Manager Over 20 Hours a Month On Reconciliations

CHG Healthcare, a Utah-based healthcare staffing firm that reaches 25 million patients annually, faced a staffing shortfall that left Accounting Manager Lexi Graham covering two additional roles and reconciling roughly 190 accounts each month. The heavy volume of transactions and a backlog of lower-priority reconciliations forced Graham to spend about 38 hours monthly on manual matching and spreadsheet work, limiting her ability to improve the close process or train new hires.

After implementing FloQast AutoRec, an AI-powered reconciliation tool, Graham cut reconciliation time from 38 to 16 hours per month—recapturing about 22 hours each month. AutoRec automated match-finding so the team completed all reconciliations, restored confidence in the close, sped up onboarding, and freed Graham to focus on process improvements and training, with excellent support from FloQast’s customer success team.

CHG Healthcare

Lexi Graham

Accounting Manager