Case Study: AAA Washington achieves faster, more accurate month-end closes and timely executive reporting with FloQast

FloQast Offers AAA Washington Transparency, Organization, and Flexibility to Thrive in Challenging Economic Times

AAA Washington, a travel-focused nonprofit serving more than one million members in Washington and northern Idaho, faced a fragmented, highly manual month-end Close that lacked visibility and allowed reconciliations to be changed after approval. An internal audit highlighted the risk and recommended a centralized solution so leadership could receive accurate financials more frequently and the team could better leverage their Microsoft Great Plains and 365 tools.

They implemented FloQast in a matter of weeks, standardizing the Close, tightening documentation for audits, and integrating smoothly with Microsoft. Adoption was rapid even among long-tenured staff; the team gained real-time visibility into Close progress, began reporting interim numbers to executives with confidence, and saved multiple business days each month while improving accuracy and audit readiness.

AAA Washington

Ed Lacina

Controller