Case Study: a leading US-based video delivery technology and services company reduces order cycle time by 90% with FloData

90% Decline in Order Cycle Time with Real-time Integration between Oracle & Salesforce

The client, a leading US-based video delivery technology and services company, faced a significant challenge due to a lack of integration between its Oracle Fusion Cloud ERP and Salesforce systems. This disconnect prevented sales representatives from having visibility into critical order modifications and their sales compensation. FloData, in collaboration with Forsys, was engaged to address this issue.

FloData implemented a near real-time, bi-directional integration between Oracle and Salesforce. This solution automated the syncing of orders, including the ability to add, delete, update, and split line items. The integration provided vital visibility into sales compensation, improved the sales enablement process, and achieved a measurable 90% decline in the order touch rate for the client.