Case Study: 1mg achieves 30% productivity gain and 60% reduction in email with Flock

Real Time Collaboration with Fast Moving Teams

1mg, India’s largest consumer healthcare company, faced communication challenges as a few hundred employees worked across multiple offices and in the field, relying on disjointed instant messaging and email. To streamline collaboration, 1mg adopted Flock’s real-time team messaging and collaboration platform in 2015 to connect fast-moving teams and centralize communication.

Flock implemented channels, cross-platform messaging, polls and task scheduling to support functions from product design and sales to diagnostics and HR. The result: 155 active users, a 60% reduction in email dependence and a 30% increase in productivity as teams cut meetings and collaborated in real time—demonstrating Flock’s measurable impact on 1mg’s efficiency and work culture.

1mg

Gaurav Agarwal

Chief Technology Officer and Co-Founder