Case Study: Takshashila Institution achieves 75% reduction in email and boosts productivity with Flock

Ensuring Better Collaboration and Improved Productivity

Takshashila Institution, a Tamil Nadu–based public policy think tank with a globally distributed team, faced inefficient coordination—thousands of emails daily for course administration, webinars and publication workflows meant important messages were missed. To solve this, the organization adopted Flock’s team collaboration platform to replace email and ad-hoc messaging.

Flock implemented topic channels, default hubs for announcements and knowledge sharing, Shared To‑Dos, Google Drive/Docs integrations and built‑in video conferencing so teams could run virtual meetings and manage publishing tasks in one place. The switch to Flock cut email volume by 75%, organized conversations and files, improved on‑time publication and saved significant staff time, boosting overall productivity.

Takshashila Institution

Hamsini Hariharan

Research Associate