Case Study: Syscon achieves 45% reduction in emails and 55% reduction in meetings with Flock

Connecting Teams and Boosting Efficiency Across Geographies

Syscon, an outsourced product development and technology services company with over 2,000 employees and offices in the USA and India, struggled with clunky email and video-conferencing workflows that hampered collaboration across onshore and offshore teams. Facing time-zone delays, poor file-sharing and offline limitations, Syscon needed a real-time, cross-platform communication solution and chose Flock as its messaging and collaboration platform.

Flock replaced email and legacy conferencing with channel chat, video calls, file archiving, to‑dos and reminders, enabling instant meetings, faster decisions and better task tracking. The switch delivered measurable impact at Syscon: a 45% reduction in email use and a 55% reduction in meetings, immediate gains in productivity and easier cross-geography collaboration for the company’s 2,000+ employees.

Syscon

Bharath Patinane

Chief Technology Officer