Case Study: Mountain Peak Law Group achieves $850K+ in collections with Floatbot AI Voice & Chat Automation

Mountain Peak Law Group collects $310K+ in 2.5 months with Floatbot

Mountain Peak Law Group, PC, a law firm specializing in debt recovery, faced challenges with high call volumes, inefficient manual payment processing, and limited operational hours. To address these issues, they partnered with vendor Floatbot to implement its AI-driven Voice and Chat AI solution.

Floatbot deployed a bilingual Voicebot and Chatbot named Agent M, which provided 24/7 self-service for common inquiries and seamless call forwarding for payments. This solution led to significant results, including over $310,000 in payments processed within the first 2.5 months and more than 300 user queries resolved automatically, greatly enhancing customer satisfaction.

Mountain Peak Law Group, PC