Case Study: Atlassian increases on-time delivery from 40% to 90% with Float

Atlassian’s production team increased on-time delivery from 40% to 90% with Float

Atlassian, an enterprise software company, faced significant challenges in managing its internal creative team of over 50 designers, writers, and producers. Without timesheets to track effort, Creative Resource Manager Emily Feliciano struggled to gauge capacity and prioritize the 60-100 new weekly requests. This led to an unclear picture of availability and a low on-time delivery rate of just 40%. To solve this, she implemented the resource planning tool Float from the vendor Float.

Using Float provided the team with a single source of truth for capacity planning, replacing a medley of unreliable tools and meetings. The solution enabled Emily to visualize workloads, distribute tasks evenly, and quickly identify bottlenecks. As a result, the vendor Float helped Atlassian's production team dramatically increase its on-time delivery rate from 40% to 90%.

Atlassian

Emily Feliciano

Creative Resource Manager