Case Study: Yamamori boosts online food orders and recovers revenue with Flipdish

Yamamori returns to 70% of pre-pandemic revenue with Flipdish

Yamamori, a long-established Japanese restaurant group in Dublin, faced the challenge of pivoting to at-home dining during the pandemic without relying on third-party delivery marketplaces. They needed a way to own their customer experience and data while launching a direct online ordering system quickly. They partnered with Flipdish for its online food ordering platform.

Using Flipdish, Yamamori launched a direct ordering site within days, maintaining control over their branding and using their own drivers for a premium experience. Flipdish also provided customer data tools, enabling effective text message marketing for loyalty. As a result, digital orders jumped 700%, and the restaurant regained 70% of pre-pandemic revenue, leading to plans for a dedicated delivery premises.

Yamamori