Case Study: Samsi boosts average order value by 25% with Flipdish QR code ordering

Samsi boosts average order value 25% with Flipdish QR code ordering

Samsi, a Japanese restaurant in Manchester, faced significant staff shortages and operational challenges following Brexit and the pandemic. They needed a system to help them maintain their high level of customer service with fewer front-of-house staff. Their existing QR code solution was basic and difficult to update. They turned to vendor Flipdish to implement its QR Code Order & Pay service.

By implementing Flipdish's sophisticated QR code ordering system, Samsi was able to reduce the time staff spent taking orders and processing payments. This allowed them to operate efficiently with fewer people. The solution also led to a 25% increase in average order value, a reduction in order errors, and provided the ability to update menus instantly for out-of-stock items. Flipdish transformed their business and helped them overcome their staffing challenges.

Samsi