Case Study: The Paper Mill and The Craigie achieve three times the expected sales with Flipdish

Sales x3 higher than expected at Scottish restaurants The Craigie and The Paper Mill

The Paper Mill and The Craigie are two Scottish hospitality outlets (a restaurant/bar in Lasswade and a hotel/bar/restaurant in Penicuik) co-owned by Karen Calvert and David Johnston. When COVID-19 lockdowns forced them to close in 2020 they had no online ordering and revenue collapsed, so they turned to Flipdish to provide an online ordering solution.

Flipdish quickly delivered Flipdish-powered websites, curbside pickup and pickup-specific menus (set up within days), plus easy-to-use systems for staff and customers. The result: immediate and sustained revenue, social-media-driven demand, and sales three times higher than expected; Flipdish’s real-time reporting, reliability and rapid support also enabled trials of table ordering and plans for future delivery.

The Paper Mill and The Craigie

Karen Calvert

Co-Owner