Case Study: Roosters Piri Piri improves kitchen efficiency and customer experience with Flipdish POS

Roosters Piri Piri streamlines 50 outlets with Flipdish POS

Roosters Piri Piri, a 50-location grilled chicken franchise in the UK and Ireland, faced operational inefficiencies from a disjointed paper ticket system and multiple disparate POS platforms. This led to kitchen errors, a poor customer experience, and an inability to analyze performance data across its estate. To modernize, they partnered with Flipdish to implement its POS and Kitchen Display System (KDS).

Flipdish provided a unified system including a KDS, omnichannel ordering, and branded labeling. This digital solution eliminated paper tickets, streamlined kitchen workflow, and consolidated data. For Roosters Piri Piri, Flipdish reduced operational costs, improved customer satisfaction, and provided real-time performance insights across all franchises, creating a scalable platform for future growth.

Roosters Piri Piri