Case Study: Fresh Burrito cuts online order costs by 86% with Flipdish

Ontario’s Fresh Burrito reduces online orders costs 86% with Flipdish

Fresh Burrito, an Ontario-based restaurant chain with 13 locations, faced high fees, limited support and a lack of customer data from third-party delivery marketplaces—problems that grew during the pandemic as online orders became essential. Founder Abhishek Mediratta moved the business to a Flipdish-powered app to gain control, faster setup and better communication with customers.

Flipdish provided a branded ordering app, push notifications, built-in loyalty features and a dedicated accounts rep, going live in about two days. As a result, Fresh Burrito says online order costs fell by 86% (now paying roughly 1/7th of third-party fees), profits improved, upselling increased and the team gained direct access to customers—benefits attributed directly to Flipdish.

Fresh Burrito

Abhishek Mediratta

Founder