Case Study: Healthy Poke increases digital orders by 127% and direct orders by 30% with Flipdish

Meet Healthy Poke, a 26-outlet restaurant chain with a cutting-edge digital approach

Healthy Poke, a 26‑outlet Spanish poké restaurant chain operating in cities like Barcelona, Valencia, Seville and Madrid, needed to digitalise operations to meet customer expectations, speed service and reduce reliance on third‑party delivery. To address this, Healthy Poke partnered with Flipdish and adopted Flipdish Online Ordering, Flipdish Kiosks and Flipdish Table Ordering to streamline ordering and improve efficiency.

Flipdish implemented a combined solution of online ordering, in‑store kiosks, QR table ordering and Managed Marketing to build a proprietary direct channel and optimise operations. The results: digital orders grew 127% in a comparable four‑month period in 2021 versus 2020, direct channel orders increased 30% (Q3 2021 vs Q1 2021), the SMS database rose 15% in under a month, and kiosk rollout expanded from 10 to a planned 17 by Q4 — demonstrating Flipdish’s measurable impact on Healthy Poke’s growth and efficiency.

Healthy Poke

Ivan Bertolone

Business Development Manager