Case Study: Kepak Group achieves 49% savings on online ordering fees with Flipdish

Kepak Group - Customer Case Study

Kepak Group, through its Kepak Foodservice division, is a market-leading supplier of traceable food products for the foodservice sector that faced mounting challenges from the rise of online ordering — rising third-party ordering fees, tighter margins, limited direct access to customers online, and brand dilution on crowded platforms. To help its customers capture online demand while protecting margins and brand identity, Kepak chose Flipdish to provide branded mobile apps, websites with ordering functionality, restaurant marketing technology and dedicated support.

Flipdish deployed its online ordering platform and marketing tools across Kepak’s customers, delivering branded apps/sites and ongoing support that boosted sales, customer experience and loyalty while cutting costs. The partnership produced measurable savings — 49% reduction in fees, roughly €5,000 saved per location per year and approximately €335,000 saved across 67 locations — outcomes Kepak attributes to Flipdish’s platform and team.

Kepak Group

John Savage

Commercial Director Foodservice Solutions