Case Study: Farina Pizza achieves 30% higher average order value with Flipdish kiosks

Farina Pizza boosts average order value 30% with Flipdish kiosks

Farina Pizza, a family-run pizzeria in Donaghadee, Northern Ireland, faced the challenge of needing a modern technology partner to manage online orders and reduce reliance on third-party aggregators. Owner Daniel Cozzo sought an easy-to-use online ordering system and a kiosk to improve operations for their new location. They chose Flipdish for its comprehensive product offerings.

By implementing Flipdish's kiosk, branded app, and online ordering portal, Farina Pizza significantly improved its efficiency and customer spending. The solution led to a 30% increase in average order value, with online orders reaching £29-30 compared to £23 in-person. Flipdish also enabled the pizzeria to build a direct customer database, drastically reduce fees compared to aggregators, and achieve six figures in online and kiosk orders within the first four months.

Farina Pizza