Case Study: De Frietist achieves 166% sales growth and lower fees with Flipdish

De Frietist Automates Online Ordering Using Flipdish

De Frietist, a Belgian fry shop run by Sven Broeckx, needed to modernize after years of taking orders by phone and struggling for online visibility and order management. They chose Flipdish’s white‑label online ordering platform (web + mobile apps) with Lightspeed POS integration to automate orders, keep their branding, and reduce reliance on third‑party marketplaces.

Flipdish implemented an integrated ordering system and POS connection that automated order processing, improved customer engagement and lowered commission costs. Since going live with Flipdish in October 2018, De Frietist saw consistent monthly revenue growth (peaking near €20,000 in May–June), recorded a 166% increase in total sales from January to June 2019, and reported a 46% cost saving versus third‑party ordering portals, while staff could focus more on preparing food.

De Frietist

Sven Broeckx

Owner