Case Study: Chicken Cottage reduces costs and improves order accuracy with Flipdish POS

Chicken Cottage streamlines 60 UK shops with Flipdish POS

Chicken Cottage, a UK-based fast food franchise with 60 outlets, faced challenges with its previous ePOS system, including a lack of visibility into food costs, poor labor controls, and inconsistent menus across its stores. This made it difficult to support franchisees and ensure operational efficiency. Seeking a better tech system, the company turned to vendor Flipdish and implemented its POS and restaurant management tools.

Flipdish provided an end-to-end solution that centralized menu management, integrated delivery platforms, and offered robust reporting tools. This allowed Chicken Cottage to gain control of food costs, improve staff scheduling with smart rota systems, and significantly increase order accuracy. The implementation by Flipdish resulted in operational savings, improved legal compliance for allergens, and provided the data insights needed for better business decisions and future growth.

Chicken Cottage