Case Study: Bagel Point grows digital sales 900% with Flipdish

Bagel Point grows digital sales 900% with Flipdish

Bagel Point, a single-location bagel shop in Brooklyn, New York, was challenged by the high commissions charged by third-party delivery apps and marketplaces. Their goal was to wean off these platforms to increase their own profits, lower prices for customers, and build a direct relationship with their customer base. They partnered with Flipdish to implement a dedicated online ordering system and app.

Using the Flipdish platform, Bagel Point promoted its own app to capture orders directly. The solution included an efficient system for managing their vast and frequently changing menu. As a result, Bagel Point grew its own digital sales by 900%, built a loyal customer database of over 1,400 people, and significantly reduced its reliance on third-party apps. Flipdish enabled the shop to become a leader in online bagel sales in New York.

Bagel Point