Case Study: MACHE pharmacy group achieves cross-site communication and a stronger "we" feeling with Flip

MACHE pharmacy group - Customer Case Study

MACHE pharmacy group, a 12-site pharmacy and healthcare business in the Stuttgart area, needed a reliable way to keep all employees informed across locations as regulations, drug updates, and pandemic-related tasks changed frequently. Using the Flip employee app since 2018, they replaced fragmented communication across individual management teams with a single digital channel.

Flip enabled management to post updates in minutes and share news instantly with all employees on their smartphones, creating a cross-site “we” feeling and making it easy for staff to catch up after time off. The result was 100% usage across 12 sites, better-informed employees, and a stronger sense that “Flip is part of the company.”

MACHE pharmacy group

Robert Mache

Pharmacy Owner