Case Study: MILES achieves structured communication and 100% adoption with Flip

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MILES achieves 100% adoption with Flip across 13 cities

MILES, Germany's leading car-sharing provider, faced a significant challenge in coordinating its 250 operational employees across 13 cities. Their communication was fragmented across conventional messenger services, leading to cumbersome coordination, language barriers, and high hardware costs from managing company phones. They needed a structured system for their mobile team and turned to the Flip employee app for a solution.

Flip implemented its employee app in a 'big bang' approach, including a bring-your-own-device (BYOD) strategy. This solution provided structured channels for daily planning and documentation, integrated with other tools. The result was 100% adoption by the team, significant hardware cost savings, and structured, GDPR-compliant communication, forming the digital backbone of their daily operations.


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