Case Study: KODi achieves stronger employee communication and togetherness with Flip

KODi achieves 100% app usage at headquarters and sales with Flip

KODi, a German discount health and homeware chain with approximately 250 branches, faced significant internal communication challenges. With no way to simultaneously reach all 2,500 employees across its dispersed locations, the company relied on inefficient channels like fax, email, and private phone numbers, which also raised data protection concerns. This lack of a standardized channel became especially problematic during crises like the 2020 lockdown and 2021 floods.

Flip implemented its employee app, KODiConnect, to serve as a unified communication platform. The solution was intuitive, multimedia-capable, and GDPR-compliant, requiring no business email or private phone number. The results included a 100% usage rate at headquarters and in sales, significantly reduced reliance on phone calls, and a greatly strengthened community spirit across all locations, bringing the company closer together.

KODi