Case Study: Leading Space Provider achieves faster onboarding and lower churn with Flinks

Why an investing app chose Flinks

Leading Space Provider, a leading provider of automated savings and investing, needed a faster and more reliable way to onboard users and keep bank connections stable. By working with Flinks and its Digital KYC feature, the company aimed to improve conversion rates, reduce churn, and make identity verification and account linking as seamless as possible.

Flinks implemented its Connect interface along with Digital KYC to streamline onboarding and support ongoing data refreshes. The result was an average time to connect of 19.4 seconds, with more than 80% of connections completed in under 15 seconds, and an average drop-off rate of just 6.93% across institutions, helping Leading Space Provider drive higher adoption and lower churn.