Case Study: EQ Bank modernizes mortgage approvals with Flinks

How EQ Bank Partnered with Flinks to Modernize their Mortgage Experience

EQ Bank partnered with Flinks to modernize its mortgage experience and make application and verification simpler for clients. The challenge was to replace a traditional, document-heavy mortgage approval process with a more seamless digital flow, especially for customers with complex personal and business banking activity. Flinks’ financial data aggregation and bank account connection capabilities were used to support this transformation.

Using Flinks, EQ Bank built a branded “Bank Statement Share” interface that lets clients securely connect their bank accounts and share statements directly, helping with income verification and sources-of-funds checks. The solution sped up application file completion, simplified document sharing, reduced manual review work, and lowered fraud risk by sourcing data directly from banks. EQ Bank also reported greater uptake of the tool, with a meaningful percentage of mortgage deals now using it.

EQ Bank

Paul von Martels

Vice President