FLiiP
7 Case Studies
A FLiiP Case Study
FitSanté, an independent commercial gym in Canada, faced significant operational challenges after leaving a long-standing franchise. They needed to rebuild their operating model from the ground up, which included replacing standardized tooling, centralizing communications, implementing a CRM for lead tracking, and creating a new website to support their independent brand.
FLiiP provided a solution by deploying its RISE CRM and member management modules as a central hub. This delivered structured lead tracking, automated follow-up workflows, and proactive member engagement. The implementation by FLiiP saved the gym 20 hours of administrative work per week, recovering over 1,040 hours per year, and created a more connected, efficient team with a smoother member journey.