FLG
13 Case Studies
A FLG Case Study
Offices.co.uk is a new UK lead-generation firm that helps startups, freelancers and growing companies find flexible, short-term office space. Faced with high demand, many listing sources and the need for a flexible, scalable CRM, founder Jonathan Ratcliffe chose FLG’s CRM/platform (after finding Pipedrive too rigid) to capture and manage enquiries from multiple channels.
FLG centralised inbound leads from web, email, phone and referrals, using web forms, automated workflows and reporting to qualify leads, track sources and securely transfer customers to office providers. As a result Offices.co.uk is processing around 100 leads per month, reducing errors and development costs, improving lead conversion visibility and enabling compliant partner integrations — all delivered via FLG.
Jonathan Ratcliffe
Senior Broker