Case Study: Larry's Beans achieves higher online orders with Flexus Solutions LLC UX Research & Strategy

Larry's Beans boosts online orders by 39% with Flexus Solutions LLC

Flexus Solutions LLC partnered with Larry's Beans, a coffee roaster based in the United States, to address a significant challenge. The client had healthy website traffic but was suffering from low conversion rates due to mobile checkout friction, slow product pages, unclear shipping expectations, and poor merchandising that directed paid visitors to weak stock positions.

The solution implemented by Flexus involved rebuilding the site's catalogue for clarity, speeding up product templates, and creating a more honest checkout process regarding delivery and stock. Their work included a full UX and messaging rebuild. As a result, Larry's Beans saw a 39% increase in online orders, with clearer sales handoffs and a significant reduction in support calls.

Larry's Beans