Case Study: a national senior living provider streamlines print operations and saves 38% with FlexTG

National Senior Living Provider cuts print costs 38% with FlexTG

A national senior living provider was facing significant inefficiencies due to a highly fragmented print environment across its 120+ locations. With over 600 devices from 11 manufacturers supported by 16 different vendors, the organization lacked visibility and was overwhelmed by rising support costs and administrative burdens. FlexTG was engaged to implement a comprehensive Managed Print Services program to address these challenges.

FlexTG streamlined the operation by refreshing the device fleet, removing over 130 underutilized machines, and consolidating to just three primary manufacturers. They implemented key software upgrades and their proprietary Alert Management System for proactive support. As a result, the customer achieved 38% in annual savings, improved device uptime to 98%, and reduced its monthly invoice volume from over 140 to just four.