Case Study: National Outdoor Retailer achieves lower print costs and stronger security with FlexTG

National Outdoor Retailer cuts print service costs by 33% with FlexTG

A national outdoor retailer faced significant challenges with an outdated and fragmented print environment. Their aging fleet of devices from multiple vendors caused frequent breakdowns, poor print quality, and security vulnerabilities, which negatively impacted store operations and the customer experience. FlexTG was engaged to address these inefficiencies.

FlexTG implemented a centralized, managed print strategy that included a targeted hardware refresh with new Lexmark and HP devices. This solution consolidated vendors, optimized device placement, and introduced proactive monitoring and security management. The results for the national outdoor retailer included a 33% reduction in monthly costs, yielding up to $200,000 in annual savings, the resolution of all print quality issues, and a significantly more secure and reliable print infrastructure.